Privacy Policy
Last Updated: December 2025
This Privacy Policy explains how this website collects, uses, stores, and protects your personal information when you browse our pages, request building or renovation services, submit forms, or engage with any digital features connected to Builders Kerikeri. By using this website, you acknowledge that you understand and accept the data practices outlined in this policy.
This policy is designed to maintain full transparency and ensure responsible data handling in accordance with the New Zealand Privacy Act 2020. All personal information collected is managed with care to support safe communication, professional project management, accurate service planning, and efficient coordination for users engaging with construction, renovation, maintenance, and property-improvement services associated with Builders Kerikeri.
We are committed to delivering a secure and reliable online environment while helping users receive clear and streamlined communication for new builds, extensions, remodeling projects, repairs, and related residential or commercial services.
1. Information We Collect
When you interact with this website, we may collect both personal and non-personal information to support project discussions, service planning, and communication associated with Builders Kerikeri.
Personal Information You Provide
You may voluntarily submit information when you:
- Request a building or renovation quote
- Submit a contact form
- Request a site visit or project consultation
- Email or call our team
- Ask for updates, documentation, or service recommendations
This information may include:
- Full name
- Email address
- Phone number
- Project address
- Details about your building or renovation needs
- Photos, files, or plans you voluntarily upload
This information helps Builders Kerikeri understand your project, prepare assessments, plan logistics, and respond efficiently.
2. Technical and Usage Data
As you browse the website, we automatically collect anonymous technical data to improve user experience and measure website performance. This may include:
- Your IP address and general location
- Browser type, device type, and operating system
- Pages visited and time spent on each page
- How you navigated the website
- Referral sources and search queries
This information provides insight into real user behaviour, allowing Builders Kerikeri to improve content, navigation, and service information.
3. Cookies and Tracking Technologies
This website uses cookies to maintain functionality, personalize browsing, and analyze performance.
Types of Cookies We Use
Essential Cookies:
Ensure critical website functions such as secure page loading and form submissions.
Performance Cookies:
Measure speed, identify errors, and optimise overall performance.
Functional Cookies:
Store preferences to provide a smoother browsing experience.
Marketing Cookies (consent-based):
Used only with permission to offer relevant service reminders or project-related updates.
You may disable cookies in your browser settings at any time, but some features may not operate properly.
4. How We Use Your Information
Your personal information is used to support safe, accurate, and efficient service delivery. Information collected may be used to:
- Respond to enquiries
- Prepare quotes and service proposals
- Coordinate site visits and inspections
- Guide project planning and communication
- Send updates or documentation
- Improve website design and usability
- Maintain legal and safety compliance
We do not sell or rent personal information. Data is used solely for operational needs related to Builders Kerikeri services.
5. Information Sharing and Disclosure
We only share personal information when necessary for operational or legal reasons.
Trusted Third-Party Providers
Information may be shared with reputable service partners who assist with:
- Website hosting and digital security
- Communication tools
- Cloud storage
- Data backup services
- Analytics
All third-party providers must follow strict confidentiality and data-protection standards.
Legal Obligations
Information may be disclosed when required to:
- Comply with New Zealand law
- Respond to government or regulatory requests
- Protect safety, property, or legal rights
6. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your personal information
- Request corrections
- Request deletion of unnecessary or outdated data
- Withdraw consent for marketing
- Request details about how your information is stored
- Raise concerns about data handling
All requests can be submitted through our Contact Page.
7. Data Protection and Security
We use modern, industry-standard security systems to safeguard your information, including:
- SSL encryption for secure connections
- Restricted administrative access
- Encrypted cloud backups
- Regular system monitoring
- Security assessments
- Protection against unauthorised digital access
While no online system is completely risk-free, we follow robust measures to reduce risks and maintain safe practices for users seeking services through Builders Kerikeri.
8. Data Retention
Personal information is retained only as long as necessary for:
- Communication and customer service
- Legal and regulatory requirements
- Project and documentation records
- Safety, warranty, or dispute resolution
When information is no longer required, it is permanently deleted or anonymised.
9. International Data Transfers
Some digital tools may process or store data outside New Zealand. All international transfers follow applicable New Zealand privacy regulations, ensuring that your information remains protected.
10. Policy for Minors
This website is intended for adults involved in property ownership or project decision-making. We do not knowingly collect information from individuals under 16 years old.
11. Marketing Communications
Users may choose to receive optional communications such as service updates, renovation tips, or seasonal promotions from Builders Kerikeri.
You may unsubscribe at any time through the link provided in the communication or by contacting us directly.
12. Policy Updates
This Privacy Policy may change over time due to updates in technology, regulations, or service operations. The “Last Updated” date at the top reflects the most recent version.
13. Governing Law
This policy is governed by the laws of New Zealand. Any disputes will be resolved through the New Zealand legal system in relation to services associated with Builders Kerikeri.
FAQs – About Our Privacy Policy
We collect details such as your name, contact details, project address, and project-specific information when you request services. We also collect technical browsing data like device type, IP address, and page interactions. This supports accurate service planning and efficient communication for users engaging with Builders Kerikeri.
Yes. If your information is no longer required for legal, operational, or documentation purposes, you may request deletion. We will process your request in line with New Zealand privacy regulations.
We use SSL encryption, secure servers, limited administrative access, encrypted backups, and routine security monitoring. These systems help safeguard information stored for service-related communication with Builders Kerikeri.
Information is shared only when necessary with trusted third-party providers assisting with hosting, communication, data storage, or analytics. These partners must follow strict confidentiality standards.
Cookies track anonymised website usage patterns to help enhance navigation, load speed, and overall user experience. Marketing cookies are used only with your consent.
Your information is stored only for as long as needed for communication, service coordination, legal compliance, or record-keeping. Afterward, it is securely removed.
Updates may occur periodically as technology changes or privacy laws evolve. The version date at the top indicates when the most recent update for Builders Kerikeri was applied.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out through our official contact page:
👉 https://builderskerikeri.co.nz/contact-us/
Or email us at:
We are here to help with all privacy-related enquiries and support safe, secure communication for users engaging with Builders Kerikeri.
